The home-care operating system

Run the whole agency from one calm, intelligent workspace.

Scheduling, charts, intake, e-signed care plans, claims billing, payments, telephony, and an AI that drafts the next move — every part of the operation under one HIPAA-compliant roof.

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AI Intelligence Brief
3
Urgent follow-ups

Good morning, Sarah Chen.

You have 4 active clients today with 3 overdue high-priority tasks requiring immediate attention, including an insurance appeal for CT-2026-00001 and a stalled case re-engagement for CT-2026-00006. Today's schedule includes a surgery consultation with CT-2026-00001 at 9:00 AM and a lab review with CT-2026-00005 at 10:30 AM.

📅 Today's Schedule
9:00 AM · 10:00 AM Surgery consultation – R. Martinez
10:30 AM · 11:30 AM Lab review – C. Jackson
↑ Upcoming Tasks
Re-engage stalled caseOVERDUE
Follow up on insurance authOVERDUE
Submit insurance appeal – R. MartinezOVERDUE
Complete intake assessmentTOMORROW
Send referral documentsTOMORROW
Review AI-flagged cases3D
ai briefing · live
0%
faster intake-to-start
0%
PHI-safe AI routing
0+
integrations, one roof
0 min
to first schedule
Connected to the tools your agency already runs on
Aircall
Twilio
Stripe
PlPlaid
AvAvaility
QuickBooks
Gusto
ADP
Paychex
Google Calendar
AwAWS Bedrock
Aircall
Twilio
Stripe
PlPlaid
AvAvaility
QuickBooks
Gusto
ADP
Paychex
Google Calendar
AwAWS Bedrock
Meet Tuni · in every plan

The teammate who already knows your whole agency.

Tuni is Tunzly’s built-in assistant — not a chatbot in the corner, an agent inside the workspace. It reads your schedule, pipeline, and paperwork, answers in plain English, and does the busywork itself. Anything that leaves the building waits for your sign-off.

Answers from your world
Schedules, clients, claims, and how-to help. When the quick lookup isn’t enough, Tuni digs deeper on its own — and shows the steps it took.
Does, not just says
Drafts texts, books visits, files tasks, builds reports. Actions are scoped to your role, every one is audit-logged, and the risky ones ask first.
Hears you out
Hold the mic and talk — HIPAA-eligible transcription drops your words into the composer, editable before anything is sent.
One keystroke away
⌘K summons Tuni from any page. Type / to see everything it can do — the catalog is filtered to what your role is allowed to touch.
Tuni
knows today’s schedule
⌘K
Ask anything — or type / for everything Tuni can do
streams live · asks first
role-scoped · every action audited · phi stays in the baa boundary
Everything it can do

Three ways to put Tuni to work.

Type / in the composer to browse the full menu — always filtered to what your role is allowed to touch.

Ask
Answers from your world
It reads your data and the help docs, and shows where each answer came from.
How do I set up EVV?answered with citations
What’s on my plate today?
Give me my morning briefing
What’s the latest on the Patel case?
Do
Actions it takes for you
It does the busywork — and anything that writes waits for your yes.
Cover the Patel visit Thursdayfinds a caregiver, books it
Remind me to follow up Fridaycreates the task
Take me to the pipelinejumps you there
✓ every write asks first
Build
Things it assembles
It builds the whole artifact in plain English, ready for you to review.
Referrals by source, last 90 daysa live report
A plan-of-care document to e-signfrom a template
A job posting for a weekend caregiverready to publish
One workspace

Every role, every shift, on the same page.

Schedulers, owners, nurses, and billers share one source of truth. Click through the pages your team lives in every day.

The morning command center

Open the app and the day is already triaged — schedule, alerts, conversions, and the AI briefing, all on one screen.

Live alerts & conflicts surfaced first
Today’s schedule at a glance
AI briefing built into the home screen
tunzly
Dashboard
Schedule
Clients
Caregivers
Billing
RM
Today · Mon, May 4
Schedule · 24 visits
23 covered · 1 open
08:00
Margaret Liu
Esther N. · Personal care · 2hr
CONFIRMED
09:30
Robert Patel
Daniel K. · Companionship · 4hr
EN ROUTE
11:00
Helen Okafor
— unassigned · Med reminder · 1hr
OPEN
13:00
James Chen
Marisol B. · Skilled nursing · 3hr
CONFIRMED
15:30
Dorothy Vega
Aïsha R. · Personal care · 2hr
CONFIRMED
AI Briefing · live
Alerts · 3
EVV not started · Helen Okafor
Visit was due to start at 11:00. Caregiver unassigned.
Authorization expires Friday
Margaret Liu · Medicaid waiver · 4 visits remaining.
Care plan review due
James Chen · last reviewed 88 days ago.
The AI layer

Intelligence that already did the reading.

Tuni is the front door, but the AI keeps working when you’re not asking — reading your calls, your schedule, and your pipeline, then drafting the next move for you to approve.

TREND
Intake-to-start time down 31%
Median time from inquiry to first visit improved to 3.2 days this month.
RISK
3 care plans expiring in 7 days
Renew before lapse to keep visits authorized and billable.
ANOMALY
Caregiver utilization dip
West region open shifts up 18% vs. trailing 4-week average.
Inbound · Aircall02:14
AI call analysis
Sentiment · PositiveUrgency · HighNew lead → Intake
Son seeking post-discharge care for father. Needs medication management + mobility support, starting today.
Drafted follow-up SMS + booked assessment task
Daily briefing
A morning summary: schedule, risks, and what needs you first.
Call analysis
Every call summarized — sentiment, urgency, follow-up tasks, draft reply.
Schedule optimization
AI reorders the day around conflicts, travel, and priority.
Natural-language reports
Ask for a report in plain English; get a validated, structured one.
Calls & messages

The phone, finally inside the chart.

Bring the phone into the CRM. Inbound and outbound calls through Aircall and Twilio land on the right client, get transcribed, analyzed, and turned into tasks — texts too.

AircallCloud phone
TwilioSMS · voice
Screen-pop on inbound
Caller is matched to a client or lead before you answer.
Recorded & transcribed
Recordings pulled automatically; transcripts attached to the record.
Two-way SMS
Text from the client record; AI drafts the reply for you to send.
Inbound · Aircall02:14
AI call analysis
Sentiment · PositiveUrgency · HighNew lead → Intake
Son seeking post-discharge care for father. Needs medication management + mobility support, starting today.
Drafted follow-up SMS + booked assessment task
SMS Draft · review before send
Approve & send
Edit
Discard
Claims & clearinghouse

From visit to paid claim, in one lane.

Verify eligibility, build clean X12 837P and HCFA-1500 claims, scrub them, and submit straight to payers through Availity — then track acceptance and ERAs without leaving Tunzly.

AvAvailityClearinghouse
Eligibility checks
270/271 verification before the work starts — no surprise denials.
837P & HCFA-1500
Professional claims built to X12 5010 and printable HCFA-1500.
Scrub before submit
Validation catches errors before the payer ever sees the claim.
Status & ERA tracking
277CA acknowledgements and 835 remittances reconciled automatically.
Claim #CLM-20418
Medicaid · T1019 · 16 units
$642.00
Eligibility verified
270/271 · Availity
2
Claim built · 837P
HCFA-1500 ready
3
Submitted to payer
via Availity
4
Accepted · 277CA
Awaiting 835 ERA
AvAvaility
X12 5010 · scrubbed
Money in, money out

Get paid, and pay your people.

Take card and ACH payments through Stripe and Plaid from the family portal, and sync hours and pay to the payroll system you already use — Paychex, QuickBooks, Gusto, or ADP.

Invoice INV-3092Due Jun 6
$1,280.00
•••• 4242
PCI-handled by Stripe · ACH via Plaid
Family portal payments
Invoices paid by card or bank, with saved methods and receipts.
PCI handled for you
Stripe vaults the card; Plaid links the bank. No card data on your servers.
Payroll, synced
Approved hours flow to your payroll provider — no double entry.
Payroll & finance integrations
PaychexPayroll
QuickBooksPayroll · GL
GustoPayroll
ADPPayroll
Built-in e-signing

Your own envelope builder.

Drag signature, initial, and date fields onto any document, send it to families and caregivers, and collect legally-binding signatures — every action audit-stamped. No third-party signing bill.

Fields
Signature
Initials
Date
Text
Checkbox
Plan of Care · Agreement
Tunzly e-sign · audit-stamped
Signature
Date
Initials
Drag-and-drop fields
Place signature, initial, date, text, and checkbox fields anywhere.
Step-up verified
Signers verify identity with portal session + MFA before signing.
Tamper-evident audit
Every view and signature is timestamped and sealed for retention.
Compliance & security

Audit-ready, not audit-anxious.

Built for an HHS Security Risk Assessment from day one. Tenant data is isolated at the row level, every action is logged to an immutable trail, and AI never touches PHI outside the BAA boundary.

HIPAA-compliant BAA-ready vendors Row-level tenant isolation MFA + step-up auth Per-tenant KMS encryption Immutable audit trail EVV SRA-assessment ready
PHI never leaves the BAA boundary
AI routing is enforced in CI — PHI goes only to BAA-covered, zero-retention models.
Row-level tenant isolation
Every query is scoped to the tenant at the database level, not just the app.
Immutable audit trail
Append-only logging of every action — explore it live in the product tour above.
Per-tenant KMS encryption
Sensitive data encrypted with keys scoped to each agency.
AI routing · enforced in CI
Contains PHI
→ Bedrock, BAA-covered, zero-retention
Marketing copy
→ generic tier, PHI-redacted
Every model call is registry-checked at build time — no PHI leaves the BAA boundary.
Make it yours

Your agency’s brand, end to end.

Your logo, your colors, your domain on the family portal and every signed document. Roles and permissions shaped to how your agency actually works.

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Agency Branding
Customize your agency's look and feel across all interfaces.
Save
Product Identity
Product Name
Tunzly
Tagline
Modern Home Care Management
🖼
Logos
tunzly
tunzly
Pricing

Pick a plan. Change later.

Every plan includes HIPAA, EVV, the BAA-ready vendor list, and the audit trail. The trial unlocks every feature for 30 days.

Trial
$0/ 30 days

Try Tunzly free. Card required.

  • 5 staff seats
  • 50 clients
  • 10 caregivers
  • 5 GB storage
  • Every feature unlocked
Start free trial
Starter
$199/ month

For small agencies getting started.

  • 10 staff seats
  • 100 clients
  • 25 caregivers
  • 25 GB storage
  • Core + Scheduling + SMS
Choose Starter
Most popular
Pro
$499/ month

For growing agencies that need more.

  • 25 staff seats
  • 500 clients
  • 100 caregivers
  • AI suite + analytics
  • Claims billing + payments
  • E-signing platform
Choose Pro
Enterprise
Custom

For large agencies with custom needs.

  • Unlimited everything
  • All modules
  • Custom integrations
  • Dedicated CSM
  • SSO + advanced security
Contact sales

Bring the calm back to your agency.

Free for 30 days. Live in 14 minutes. White-glove migration if you’re moving from a competitor.