Scheduling, charts, intake, e-signed care plans, claims billing, payments, telephony, and an AI that drafts the next move — every part of the operation under one HIPAA-compliant roof.
Agency owners do not shop for features. They shop for the four problems that cost them a licence, a caregiver, a claim, or a family.
Tuni is Tunzly’s built-in assistant — not a chatbot in the corner, an agent inside the workspace. It reads your schedule, pipeline, and paperwork, answers in plain English, and does the busywork itself. Anything that leaves the building waits for your sign-off.
Type / in the composer to browse the full menu — always filtered to what your role is allowed to touch.
Schedulers, owners, nurses, and billers share one source of truth. Click through the pages your team lives in every day.
Open the app and the day is already triaged — schedule, alerts, conversions, and the AI briefing, all on one screen.
Tuni is the front door, but the AI keeps working when you’re not asking — reading your calls, your schedule, and your pipeline, then drafting the next move for you to approve.
Bring the phone into the CRM. Inbound and outbound calls through Aircall and Twilio land on the right client, get transcribed, analyzed, and turned into tasks — texts too.
Verify eligibility, build clean X12 837P and HCFA-1500 claims, scrub them, and submit straight to payers through Availity — then track acceptance and ERAs without leaving Tunzly.
Take card and ACH payments through Stripe and Plaid from the family portal, and sync hours and pay to the payroll system you already use — Paychex, QuickBooks, Gusto, or ADP.
Drag signature, initial, and date fields onto any document, send it to families and caregivers, and collect legally-binding signatures — every action audit-stamped. No third-party signing bill.
Caregivers clock in from the phone in their pocket. Location and time are captured at the door, anything that does not line up lands in an exception queue, and the record is ready before anyone asks for it.
Where EVV stands today
Capture, exceptions and reporting are built and running. Submission to state aggregators is in progress — we will tell you exactly where your state sits rather than let you find out during onboarding.
Turnover is the number the whole business turns on. Every week between an application and a first visit is a caregiver who takes another offer.
The adult child paying the invoice is the person who recommends you to the next family. They should not have to phone the office to know what happened this week.
Built for an HHS Security Risk Assessment from day one. Tenant data is isolated at the row level, every action is logged to an immutable trail, and AI never touches PHI outside the BAA boundary.
Most agency software treats Quebec as a translation ticket. Every screen, every email, every generated document runs in French or English — chosen per person, not per company.
Canadian payroll paperwork
Records of Employment and year-end tax slips are produced in-product, not exported to a separate service.
What we don’t claim
Our French is produced in-house and reviewed by us, not yet certified by an external translator — we would rather say that than let you discover it. The English version of our legal terms governs, and each French page says so.
Your logo, your colors, your domain on the family portal and every signed document. Roles and permissions shaped to how your agency actually works.
Every plan includes HIPAA, EVV, the BAA-ready vendor list, and the audit trail. The trial unlocks every feature for 30 days.
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